Refund Policy

1. Overview

This Refund Policy outlines the conditions under which refunds may be granted for purchases made through SEO Max (“SEO Max”, “we”, “our”, or “us”).

By purchasing any product, license, subscription, or service from SEO Max, you agree to this Refund Policy.

2. Digital Products & Software Licenses

SEO Max provides digital software products, WordPress plugins, AI-powered tools, and licensing services.

Due to the nature of digital products:

  • All sales are generally considered final.
  • Refunds are not automatically guaranteed.

However, we may offer refunds under specific conditions outlined below.

3. Eligibility for Refund

You may be eligible for a refund if:

  • The request is submitted within 7 days of the original purchase date.
  • The license has not been abused, shared, or used in violation of our Terms of Service.
  • The product does not function as described and our support team is unable to resolve the issue within a reasonable timeframe.

Refund requests must include:

  • Order number
  • Purchase email
  • Detailed explanation of the issue

4. Non-Refundable Situations

Refunds will not be granted in the following cases:

  • Change of mind after purchase
  • Lack of technical knowledge to use the product
  • Incompatibility caused by third-party plugins, themes, or custom code
  • Failure to read product documentation
  • SEO ranking expectations not met
  • AI-generated content dissatisfaction
  • License suspension due to Terms violations
  • Purchase of discounted, promotional, lifetime, or bundle plans (unless otherwise stated)

5. Subscription Plans

For recurring subscriptions:

  • You may cancel at any time.
  • Cancellation prevents future charges.
  • Refunds are not issued for partial billing periods.

Failure to cancel before renewal does not automatically qualify for a refund.

6. Technical Issue Resolution

Before issuing a refund, we reserve the right to:

  • Request diagnostic information
  • Provide troubleshooting steps
  • Offer patches or updates
  • Attempt reasonable resolution

Refunds will not be processed without giving support a fair opportunity to resolve the issue.

7. Chargebacks & Payment Disputes

Initiating a chargeback or payment dispute without contacting support first may result in:

  • Immediate license suspension
  • Permanent account termination
  • Restriction from future purchases

We encourage contacting our support team before escalating disputes.

8. Processing of Approved Refunds

If approved:

  • Refunds will be processed to the original payment method.
  • Processing times depend on the payment provider.
  • Any transaction fees imposed by third-party processors may be deducted where legally permitted.

9. Abuse Prevention

We reserve the right to deny refund requests if:

  • There is evidence of license misuse
  • The product was downloaded and fully used
  • Multiple refund attempts are made across accounts
  • Fraudulent behavior is detected

SEO Max maintains license validation systems to protect its intellectual property.

10. Modifications to This Policy

We may update this Refund Policy at any time. Updates will be posted on this page.

Continued use of the Services constitutes acceptance of any modifications.

11. Contact

For refund requests, contact:

SEO Max
Website: https://seomax.app